Frequently Asked Questions

How do I get started using Triporama?
How do I create a group trip?
How many trips can I create and store in my account?
What does the status box next to each group participant indicate?
How do I build an itinerary?
What are tasks?
What are topics?
What are messages?
What are bookmarks?
How do I create a poll?
How do I invite others or remove people from the invitee list?
What's the best way to coordinate with others on sharing accommodations, transportation, etc.?
Can I send e-mail to others in my group via Triporama?
How do I update my RSVP status?
How do I find the best travel provider?
Can I create links to other web sites from the group trip page?
How do I set my nickname?
How do I change my account profile?
What if I forgot my password?
How do I change my password?


How do I get started using Triporama?

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Print the instructions on our Getting Started page, which will guide you through the easy steps to take to create your first group trip. For an overview of the Group Trip Planner, take the quick tour on how it works.

 

How do I create a group trip?

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Print the instructions on our Getting Started page and use it as a reference while you create a new group trip.

 

How many trips can I create and store in my account?

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Currently there is no limit to the number of trips you can create and store in your account.

 

 

What does the status box next to each group participant indicate?

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Yes

,

No

, or

Maybe

= latest RSVP status

Joined

= visited the site but did not provide their RSVP

Invited

= invitation e-mail sent and the invitee has not visited the link provided in the e-mail. You may want to check with the invitee directly to make sure they received the e-mail, as it may have been filtered out as bulk mail by their e-mail provider.

Visited

= invitee has visited the link provided in the e-mail

Left

= invitee has removed themselves from participation

 

How do I build an itinerary?

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Your

itinerary

should include the group's travel plans and any planned group activities, events, meals, etc. and is available on the

Itinerary

tab. Any group participant can add items to the itinerary. For each itinerary item, enter a name and, if desired, a link, description, location and address.

Use

specific days

if you have not set trip dates or for quick entry if you know the corresponding day (1 = day 1, etc.), otherwise use

specific dates

by selecting the date(s) via the calendar(s). If you don't know either, you can leave all date fields blank. Your itinerary items saved to specific days (1, 2, etc.) automatically get aligned to the dates set for the trip when available. Itinerary items spanning more than one day are automatically shown on each day.

For a

printable view

of the Itinerary (a great thing to take with you on the trip), select the

Print

button.

 

What are tasks?

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Tasks

can be used to organize your to-do list and to get the group involved in the trip planning effort. An easy way to start is to choose relevant tasks from the

suggested tasks

list and then customize the name, link, description, and priority associated with each one to the extent you need to. As a trip leader, you can

assign tasks

by selecting

any group participant

, the

group

(one task for the whole group, such as "Find Accommodations Options"), or

everyone

in the group (everyone gets assigned the same task as an individual, such as "Book Flights"). Note: only trip leaders can assign tasks to others.

Group participants should check off any tasks they have completed, and edit task notes field to provide

status updates

on assigned tasks. The trip leader is solely responsible for marking the tasks assigned to the whole group as completed.

Add a

New Task

each time you want to further build out the task list.

Note: it's easy to

link a task

to your group trip planning pages on Triporama. For example, you could create a group task to "Find Accommodations Options" and link it to http://triporama.com/bookmark/bytag/accommodations (we suggest you create at least one bookmark with this tag before doing this).

 

What are topics?

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Topics

will help your group make decisions and coordinate on travel. Anyone can create a topic from the list of

Suggested Topics

(such as "where should we stay", "trip budget", and "room sharing") or from scratch through the

New Topic

button. For each topic, everyone in the group can post their comments and information, including hyperlinks (automatically "link-ified" by Triporama). The

refresh

link (above the message listing) will display new topics or new comments. Organize topics by

tags

, which also automatically integrates your group's bookmarks on the related topic pages.

When coordinating on travel details, enter in your plans (starting with preliminary plans) for arrival/departure, accommodations, ride sharing, and other details. Review the information entered by others and then coordinate on travel directly with them. For example, you could ask to share a rental car with someone due to arrive close to your arrival time.  

What are messages?

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Messages

are very useful for posting announcements, particularly when you aren't looking for group discussion. Your messages can include hyperlinks (automatically "link-ified" by Triporama) and text.

The Message list will include all of the group's postings, which you can sort by Date, From (who posted it), or Subject. To sort the message list, click on a heading (to sort in the reverse order, click on that heading again). The

refresh

link (above the message listing) will display new messages. Click

expand

or

contract

to toggle between the full view and short view of all messages. If you click

Full Message

after any particular message, it will automatically switch to the expanded, full view of all messages. Finally, the trip leader can click

Delete

to permanently remove any posted message.

Note: when starting a group discussion, use Topics rather than Messages. Please see the topics section above for more information.

 

What are bookmarks?

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The

Bookmarks

section is where your group should store and share web research for your trip. To create a bookmark, select

New Bookmark

and enter in the URL (web address of the page to bookmark, such as www.how2vacation.com), title (bookmark name), and notes. Note: you must hit

Refresh

to display bookmarks you enter directly from this section.

We strongly recommend that you utilize the

Triporama Bookmark button

to easily create bookmarks. After you load this button into your browser toolbar, you'll be able to create new bookmarks on the fly as you perform research on the web! When you find a page that you wish to bookmark, just click the Triporama Bookmark button. Details from that page will automatically load into the new bookmark form. Just add notes and tags, then click

Submit

to create the bookmark. Note: some web pages are not re-accessible after you exit a web site or close your browser. You can

delete

a bookmark through the link at the end of a bookmark posting. Group trip leaders can delete any bookmark, regardless of who entered it.

 

How do I create a poll?

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The trip leader establishes the poll (trip leaders should view our next steps help page for step-by-step instructions).

As a participant, you can respond to the poll (or update your response at any time) by selecting "works for me", "can't do", or "maybe" for any/all alternatives and then clicking

Submit

.

 

How do I invite others or remove people from the invitee list?

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Group trip leaders select the

Send invites/reminders

button on the

group profile

page (access this page via the link in "The Group" section on the group trip home page). To invite more people, enter in e-mail addresses one per line in the box provided. To remove people, check the box next to the person to remove. When finished, click

Submit

.

 

What's the best way to coordinate with others on sharing accommodations, transportation, etc.?

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The

Topics

section is the best place to note that you are looking to share your hotel room, rental car, ride from the airport, etc. If a relevant topic has not already been created, choose one from the list of suggested topics or create a New Topic on the Topics tab.

Alternatively, you can post a message to the group. See the messages section above for more information.

 

Can I send e-mail to others in my group via Triporama?

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You can e-mail others in your group by clicking on their name/e-mail address wherever it is shown, including the participants list on the

group profile

page. View this list from the group trip home page via the link under "The Group".

You can send an e-mail to the entire group through the

E-mail group

link, located in the Trip Planning Tools section at the bottom of the group trip home page.

Note:

unfortunately, some e-mail applications will not pull e-mail addresses through properly from your web browser.

 

How do I update my RSVP status?

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Click the

Update Your RSVP

link in the Trip Planning Tools section of the group trip Home tab, then update your RSVP status and how many guests (including yourself) are coming.

 

How do I find the best travel provider?

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We suggest you start by reviewing our

Travel Provider Directory

, which includes high-quality, professional travel providers who can save you time and money as well as help customize your trip to best fit your group's needs. There's a page for each provider in the directory with their contact information, website address, and details on what destinations, themes, and types of travel they service.

From the directory home page, you can browse through featured categories or review a complete listing of providers. As you view listings, just click on any provider's name to see more information.

If you can't find any travel providers in our directory that appeal to you, click on the link at the bottom of any listings page for more help and resources on how to locate a travel provider for your trip.

 

Can I create links to other web sites from the group trip page?

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Yes. Just type in or copy the link into your message before posting. Trip leaders can also do this in the trip description section. Triporama automatically "link-ifies" web site addresses entered in these areas.

 

How do I set my nickname?

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You can set a nickname to make your message and topic comment postings more personal. To set a default nickname, log in and click

Update your profile

in the Triporama Links section in the right column to go to your profile. The nickname on this profile page is used for all of your group trips, unless you set a different nickname within a specific group trip. If you would like to set a unique nickname for a specific trip, go to the group trip home page, click the link under "The Group", then click the Edit button (if you have a default password) or the Add nickname button (if you don't).

 

How do I change my account profile?

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Log in and click

Update your profile

in the Triporama Links section in the right column to go to your profile. You can then change and edit your nickname, photo, contact information and password.

 

What if I forgot my password?

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Access the login page and click on the

forgot password

link. Your password will be sent to you via email.

 

How do I change my password?

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Log in and click

Update your profile

in the Triporama Links section in the right column to go to your profile. You can then change and edit your contact information and password (click the "yes" button next to "Update password now?").