1. We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
2. We will not disclose your Personal Information to third parties unless you have authorized us to do so;
3. We will allow you to view, correct or remove your Personal Information and other information associated with your registration as a user of our site; and
4. We will take reasonable steps to protect the security of the Personal Information we collect from you.
The remainder of this policy describes our information handling practices in detail.
When You Are Just Visiting Us
You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site or visit our site through one of our partner's sites, we do collect usage information ("session data"), but it is anonymous and is not linked to you as an individual. We use session data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.
Joining (Registering With Us)
If you decide to register with us, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our site. As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number. You will provide a user id and select a password that will be required to gain access to portions of our site.
You may decide to share other information ("Other Information") with us about yourself (for example, demographic information like your age and gender) and your travel preferences and experiences (for example, seat selection, participation in airline/hotel/car-rental loyalty or awards programs and applicable membership numbers, meal requests and ticketing options). If you share Other Information with us, we may use it to automatically record your travel preferences, tailor your experience at our site to your interests and make more appropriate travel recommendations to you. You may still use our site to search for travel services even if you choose not to share this type of information with us.
We combine your Personal Information and Other Information you voluntarily share with us in what we call your "Traveler Profile". We may also add your session data to your Traveler Profile. We may also collect information about you from outside sources and add it to your Traveler Profile. We collect and use all of the information in your Traveler Profile to improve the quality of our service to you and your experience with us. For example, we may use the combination of information in your Traveler Profile to (a) personalize the service we provide to you, (b) communicate with you about changes to your travel plans, service updates and new features or outages on our site, and (c) allocate the resources of our systems so that your experience with our site is as efficient as possible.
Please let us know if you do not want us to use your e-mail addresses to deliver to you our newsletter highlighting specials, promotions, contests, sweepstakes and other travel opportunities available on our site and/or sponsored by our travel service providers. You can email email@example.com to tell us that you would like to "opt-out" of and stop receiving these communications. If you do not opt-out from receiving these communications about our site, we will send them to you.
Online Surveys and Contests
We value your comments and opinions. From time to time, we will invite you, as a registered user of our site, to participate in online surveys, but the choice will be yours. Your participation in these surveys is on an anonymous basis, unless we tell you up-front otherwise. We may offer you the chance to win a variety of travel related prizes by sponsoring contests. You choose to participate in these contests or not. If you choose to participate in these contests, you will share certain of your Personal Information with us, like your full name, e-mail address and mailing address. Participation in these contests may include participation in an online survey. We will only use your Personal Information to notify you if you win a contest.
When You Use Triporama Tools and Resources
Sharing of Personal Information
Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except in certain limited circumstances: (a) to protect the security of our site and our rights under our User Agreement; (b) to protect ourselves against liability; (c) in response to legal process, (d) if we believe in good faith that the law requires it; or (e) in connection with a sale of our business or company. Please note that if we receive a formal request to disclose your Personal Information in connection with a legal action, we will attempt to tell you about it at least ten (10) days before we respond to that request, if permitted by law, via the e-mail address you provided during registration.
Combined Non-Personal Information
We may also combine anonymous information supplied by you and other users during registration on our site with information about your use and others' use of our site. We will use this combined information to describe our user base, without reference to any specific individual, to potential partners, investors and advertisers. We will not share your Personal Information with any other users of our site, but we may use information we collect about your travel preferences and experiences to make recommendations to other users of our site. For example, if we know that you and other users of our site who have traveled to a particular destination had positive experiences at a hotel in that destination, we might recommend that hotel to others who will be traveling to that destination. We may also share aggregated statistical information about users of our site and our service and product offerings with others, including our vendors and partners. We will not link this statistical information to any Personal Information that can identify you as an individual.
Additional Products and Services
Changing and Removing Personal Information and Other Information
We are committed to giving you control over your Personal Information. You can change your password and any of the Personal Information or Other Information in your Traveler Profile, by logging in to Triporama and clicking on the “Your Profile” link. If at any time you want to view the Personal Information or Other Information in your Traveler Profile, your Personal Information changes, you want to change the preferences associated with your account, or would like us to remove some or all of the Personal Information or Other Information stored in your Traveler Profile, you can correct, update, or remove the information and preferences you have shared with us by logging in to Triporama and clicking on the “Your Profile” link. If you request that we remove all of the Personal Information and Other Information stored in your Traveler Profile, then we will promptly do so. If we remove your Personal Information you will not be able to use the services available on our site unless you re-register. We may not be able to honor your request to remove your Personal Information or travel records if we are legally obligated to retain that information or those records. You will not have the ability to view, change or remove session data or information that we have gathered from third parties from your Traveler Profile.
Notification of Changes
We may change this policy from time to time. If we decide to change this policy in a material way (for example, a change regarding disclosure of Personal Information), we will post notice of the change on our site and notify you via e-mail at the address you have provided to us at least thirty (30) days before putting the change into effect. If we decide to change our policy in a less significant way, we will simply post notice of the change on our site at least thirty (30) days before putting the change into effect. If any proposed change is unacceptable to you, you may, as discussed in the section above (Changing and Removing Personal and Other Information), request that we remove your Personal Information from our records.
How We Protect Your Information
We are committed to safeguarding your information. For that reason we employ security technology professionals and utilize a full range of the best security technology available. Specifically, your information is secured from unauthorized access from the Internet through market leading firewall technology. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times.
Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.
If you have any questions or concerns about this policy or our information handling practices, you may contact us at firstname.lastname@example.org. We will attempt to respond to your questions or concerns as soon as possible.
Minors (individuals under 18 years of age) are not eligible to register for or use the services available on our site. We believe that parents should play a central role in their child's online activities and should monitor those activities to ensure that sites visited by their child are respecting their child's privacy. For additional information on protecting children's privacy, visit the Federal Trade Commission's "Kid'z Privacy" page at http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html.
This policy is effective as of November 1, 2005.